“So much of what we call management consists in making it difficult for people to work.”
Work“Never mind your happiness do your duty.”
Happiness“So much of what we call management consists in making it difficult for people to work.”
Work“No institution can possibly survive if it needs geniuses or supermen to manage it. It must be organized in such a way as to be able to get along under a leadership composed of average human beings.”
Leadership“Plans are only good intentions unless they immediately degenerate into hard work.”
Good“The productivity of work is not the responsibility of the worker but of the manager.”
Work“My greatest strength as a consultant is to be ignorant and ask a few questions.”
Strength“Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you've got.”
Change“Today knowledge has power. It controls access to opportunity and advancement.”
Knowledge“Checking the results of a decision against its expectations shows executives what their strengths are, where they need to improve, and where they lack knowledge or information.”
Knowledge“Rank does not confer privilege or give power. It imposes responsibility.”
Power“Making good decisions is a crucial skill at every level.”
Leadership“A manager is responsible for the application and performance of knowledge.”
Knowledge“People who don't take risks generally make about two big mistakes a year. People who do take risks generally make about two big mistakes a year.”
Leadership“The purpose of a business is to create a customer.”
Business“The best way to predict the future is to create it.”
Best“Never mind your happiness do your duty.”
Happiness“Few companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.'”
Computers“Knowledge has to be improved, challenged, and increased constantly, or it vanishes.”
Knowledge“Management is doing things right leadership is doing the right things.”
Leadership“We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.”
Change“Effective leadership is not about making speeches or being liked leadership is defined by results not attributes.”
Leadership